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Your E-Gift Card is redeemable online at macys.com and in Macy's stores nationwide. In-Store: Present this page, including barcode, to a Macy's Associate at checkout. Online: E-Gift Cards may be redeemed online at macys.com by clicking "Apply Gift Card" when entering payment method at checkout. Enter the first 15-digits into the "Card Number" field and the last 4-digits into the "CID Number" field. To Check your balance: You may check any remaining value via the online Balance Inquiry function, or in-store by scanning the barcode at a price checker terminal or calling 1-800-511-2752.

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https://www.customerservice-macys.com/app/answers/detail/a_id/67/~/how-do-i-manage-my-macys-gift-card%3F For balance inquiry, call 1-800-511-2752 or go to macys.com/gcbal. This card is redeemable only for merchandise and in-store services at U.S. Macy’s, Macy’sBackstage, and macys.com (U.S. shipments only); it may not be redeemed for cash (except as required by law) or applied as payment or credit to any credit card account. Macy’s reserves the right to decline cards from unauthorized sellers, including auction sites. This card may be placed on hold or rejected if fraud is suspected. Protect this card: you are responsible if it is lost or stolen. Lost or stolen cards will only be replaced with proof of purchase and only for the value shown on our records. This card is issued by Macy’s Retail Holdings, LLC and is required for all inquiries. Never share a gift card number or 4 digit security code with someone you don’t know.